Privacy Policy

Privacy & Cookies Policy

Effective Date: September 2025

Jay Cheese, LLC (d/b/a CurdBox) (“CurdBox,” “we,” “our,” or “us”) respects your privacy and is committed to protecting it. This Privacy & Cookies Policy explains how we collect, use, disclose, and protect your personal information when you use our website, subscription service, or other offerings (collectively, the “Services”).

By using our Services, you consent to the practices described below.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, billing/shipping address, phone number, payment information (processed by secure third-party providers).

  • Account Information: Login credentials, order history, subscription details.

  • Usage Data: Device type, browser, IP address, pages visited, and interactions with our website.

  • Cookies & Similar Technologies: Used to personalize your experience, track performance, and support analytics/advertising.

We do not knowingly collect data from children under 13.

2. How We Use Your Information

We may use information to:

  • Provide and fulfill subscriptions, orders, and customer support.

  • Personalize product recommendations, content, and offers.

  • Process payments securely through third-party providers.

  • Improve Services through analytics, testing, and feedback.

  • Send newsletters, promotions, and transactional updates (you may opt out anytime).

  • Comply with legal obligations or enforce our terms.

3. How We Share Information

We do not sell your personal information. We may share information with:

  • Service providers (payment processors, shipping partners, IT and analytics providers) under strict confidentiality.

  • Legal authorities, if required by law or to protect rights, safety, or compliance.

  • Business transfers (e.g., merger, acquisition, or sale of assets).

Non-personal, aggregated data may be shared for marketing, analytics, or research.

4. Cookies & Tracking Technologies

What Are Cookies?

Cookies are small files stored on your device when you visit our site. They help us remember preferences, improve performance, and understand how our site is used.

Types of Cookies We Use

  • Essential Cookies: Required for core site functionality (e.g., checkout, login).

  • Analytics Cookies: Track usage trends and performance (e.g., Google Analytics).

  • Advertising Cookies: Deliver relevant ads and measure marketing effectiveness.

  • Preference Cookies: Save settings and enhance your browsing experience.

How to Manage Cookies

You can set your browser to block or alert you about cookies. Note that disabling cookies may affect site functionality.

To opt out of certain tracking:

We honor “Do Not Track” signals where technically feasible.

5. Your Privacy Rights

Depending on your location (e.g., California residents under CCPA/CPRA or EU/UK residents under GDPR), you may have rights to:

  • Access, correct, or delete your personal information.

  • Opt out of certain data sharing or marketing.

  • Receive a copy of your data in portable format.

  • Limit or withdraw consent.

To exercise rights, contact us at privacy@curdbox.com. We may need to verify your identity before processing requests.

6. Data Security

We use industry-standard safeguards, including encryption (SSL/TLS), access controls, and secure hosting. While no system is 100% secure, we strive to protect your data against unauthorized access, use, or disclosure.

7. Data Retention

We keep your information only as long as necessary to:

  • Fulfill subscriptions and services,

  • Comply with legal obligations,

  • Resolve disputes, or

  • Enforce agreements.

8. Email & SMS Marketing (CAN-SPAM / TCPA)

  • We never use false or misleading headers or subjects.

  • Marketing emails include our business address and an easy unsubscribe link.

  • SMS communications require opt-in and include opt-out instructions.

You may unsubscribe or opt out at any time, and we will promptly honor your request.

9. Children’s Privacy

Our Services are not directed to children under 13. We do not knowingly collect information from children. If we learn we have inadvertently collected such data, we will delete it.

10. Changes to This Policy

We may update this Privacy & Cookies Policy from time to time. Any material changes will be posted on this page with an updated “Effective Date.”

11. Contact Us

Jay Cheese, LLC (d/b/a CurdBox)

Ipswich, MA 01938

Email: privacy@curdbox.com