Terms and Conditions
Website Terms and Conditions
Last Updated: January 13, 2026
Welcome to curdbox.com (the “Website”). This Website is maintained and operated by Jay Cheese, LLC d/b/a CurdBox (“Company”, “we”, “our” or “us”). Your access and use of the Website is subject to the following terms and conditions (the “Terms and Conditions”) and all applicable laws. By accessing or using any part of the Website, you accept, without limitation or qualification, these Terms and Conditions. If you do not agree with all the Terms and Conditions set forth below, you may not use any portion of the Website.
Conditions of Purchase
Subscription Plans: We offer both renewing subscriptions and one-time gift subscriptions.
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Renewing Subscriptions: By purchasing a renewing subscription, you agree that your subscription will automatically renew monthly. Subsequent monthly renewal charges will be charged automatically on the same day of each calendar month, unless you cancel your subscription in accordance with the cancellation policy set forth below. For example, if a renewal subscription is purchased on January 1, the subsequent monthly renewal charges would be billed on February 1, March 1, April 1, etc. If the renewal date falls on a non-business day, or a date that does not exist in each month (e.g., the 31st), the Company may process the charge on the next business day or the last day of that month, whichever is applicable. You authorize us (or our third-party payment processor) to charge your payment method for each renewal term until you cancel. Prices, billing dates, and renewal terms will be clearly disclosed at the time of purchase.
If you are presently on a 3-, 6-, or 12-month subscription term, renewal charges will be automatically billed to your designated payment method on the 24th of the applicable month, unless you cancel in accordance with our cancellation policy set forth below. If you cancel your current 3-, 6-, or 12-month subscription, you will only be able to purchase a new monthly subscription or a one-time gift subscription.
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Gift Subscriptions: Gift subscriptions are a one-time purchase and do not automatically renew. At the conclusion of the gift term, the recipient will not be charged further unless they independently choose to begin a renewing subscription.
Order Acceptance and Availability: All orders are subject to acceptance by us, and we reserve the right to refuse or cancel any order at our discretion, including due to product unavailability, inaccuracies in pricing or product information, or suspected fraud. In the event of cancellation, we will refund any amounts charged to your payment method.
Billing and Payment: You agree to provide current, complete, and accurate billing and shipping information for all purchases made through the Website. By submitting payment information, you represent and warrant that you are authorized to use the designated payment method. By subscribing, you authorize us (via our payment processor) to charge your designated payment method on a recurring basis until cancellation. You further authorize us (and our payment processor) to charge your payment method for all applicable fees, including subscription renewals, taxes, and shipping charges, as disclosed at the time of purchase.
Autorenewals: For all trial offers, subscriptions, and products with automatic renewal or negative option features, including our subscription boxes, we will disclose any financial obligations, specify the products involved, explain how to cancel or reject the trial to avoid charges, provide cancellation deadlines, and state when charges will be incurred if the trial is not canceled. For our subscription boxes and continuity plans, we disclose recurring charges, potential price increases after trial periods, and simple, accessible cancellation instructions. Cancellation is always at least as easy as enrollment; for example, if you enrolled online, you can cancel online. We will also provide advance written notice of upcoming charges or renewals, with notice timing based on the subscription length (for subscriptions longer than thirty-one days, notice will be provided five to thirty days before the cancellation deadline).
Pricing and Modifications: All prices are listed in U.S. Dollars unless otherwise indicated and are subject to change without notice. If we increase the price of a renewing subscription, we will provide you with advance notice and an opportunity to cancel before the new price takes effect.
Cancellations and Charges: You may cancel a renewing subscription at any time prior to the next scheduled billing date to avoid being charged for the next cycle. Cancellation requests made after billing has occurred will apply to the following cycle. Prepaid subscriptions (3-, 6-, or 12-month) are non-refundable once the first shipment has been processed, but service will continue through the end of the prepaid term.
Shipping and Delivery: Subscription boxes are shipped monthly, typically on the third Tuesday of each month, and we currently deliver only to select U.S. addresses (no P.O. boxes). You are responsible for ensuring timely receipt of your packages, and we are not liable for spoilage, damage, or loss resulting from unattended deliveries. Because our products are perishable, all items should be refrigerated immediately upon receipt.
Returns and Refunds: Because our products are perishable, all sales are final. However, if you receive items that are damaged, spoiled, or incorrect, please contact us at crew@curdbox.com within 24 hours of delivery and include photos of the issue. At our discretion, we may provide a replacement, store credit, or refund. Refunds will not be issued for personal dislikes, allergies, theft after delivery, or late retrieval of packages.
Food Safety and Allergies: Our products may contain milk, wheat, eggs, soy, fish, shellfish, peanuts, or tree nuts, and cross-contamination may occur during preparation or packaging. We cannot guarantee that any product is allergen-free. Customers are solely responsible for determining whether our products are suitable for their dietary needs and for following safe handling, storage, and consumption practices.
Use of Our Website
Authorized Use of Website:
We are a product provider offering curated cheese subscriptions directly to our customers. Our Website is designed to provide information about our products, subscription options, and Company, as well as to allow customers to make purchases. This Website is provided for your personal, non-commercial use in connection with ordering and enjoying our products. Any other use of the Website requires our prior written consent.
Unauthorized Use of Website:
You may not use spiders, robots, data mining techniques or other automated devices or programs to catalog, download or otherwise reproduce, store or distribute content available on the Website. Further, you may not use any such automated means to manipulate the Website, such as automating what are otherwise manual or one-off procedures. You may not take any action to interfere with, or disrupt, the Website or any other user's use of the Website, including, without limitation, via means of overloading, “flooding”, “mailbombing” or “crashing” the Website, circumventing security or user authentication measures or attempting to exceed the limited authorization and access granted to you under these Terms and Conditions. You may not frame portions of the Website within another Website. You may not resell use of, or access to, the Website to any third party without our prior written consent.
Accessing the Website, Account Security, and Account Responsibility:
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict user access, including registered user access, to some parts of the Website or the entire Website.
You are responsible for both:
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Making all arrangements necessary for you to have access to the Website.
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Ensuring that all persons who access the Website through your internet connection are aware of these Terms and Conditions and comply with them.
To manage subscriptions, you must create an account. To create an account or place an order for our products through the Website, you may be asked to provide certain registration, billing, shipping, or other information. It is a condition of your purchase that all information you provide on the Website is accurate, current, and complete. You agree that all information you provide when placing an order, creating an account, or using any interactive features of the Website is governed by our Privacy Policy: https://curdbox.com/pages/privacy-policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
If you choose, or are provided with, a username, password, or any other piece of information as part of our security procedures, you must treat such information as confidential, and you must not disclose it to any other person or entity. You also acknowledge that your account is personal to you and agree not to provide any other person with access to this Website or portions of it using your username, password, or other security information. You agree to notify us immediately of any unauthorized access to or use of your username or password or any other breach of security. You also agree to ensure that you exit from your account at the end of each session. You should use caution when accessing your account from a public or shared computer so that others are not able to view or record your password or other personal information.
We have the right to disable any username, password, or other identifier, whether chosen by you or provided by us, at any time in our sole discretion for any or no reason, including if, in our opinion, you have violated any provision of these Terms and Conditions.
By creating an account, you agree to receive electronic communications regarding your subscription, including renewals, confirmations, and shipping notices. You may opt out of marketing emails, but transactional communications are required.
Proprietary Rights:
We are the owners of or otherwise licensed to use all parts of the Website, including all copy, software, graphics, designs and all copyrights, trademarks, service marks, trade names, logos, and other intellectual property or proprietary rights contained therein. Some materials on the Website belong to third parties who have authorized us to display the materials, such as portfolio works, client logos and trademarks and other proprietary materials. By using the Service, you agree not to copy, distribute, modify, republish, download, store, transmit, or make derivative works of any materials without the prior written consent of the owner of such materials. Except as expressly set forth in these Terms and Conditions, no license is granted to you, and no rights are conveyed by virtue of accessing or using the Website. All rights not granted under these Terms and Conditions are reserved by Company.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms and Conditions, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by the Company. Any use of the Website not expressly permitted by these Terms and Conditions is a breach of these Terms and Conditions and may violate copyright, trademark, and other laws.
No Ideas Accepted:
We do not accept any unsolicited ideas from outside the Company including without limitation suggestions about advertising or promotions, or merchandising of any products, additions to our services, or changes in methods of doing business. We may already be working on or may in the future work on a similar idea. This policy eliminates concerns about ownership of such ideas. If, notwithstanding this policy, you submit an unsolicited idea to this Website, you understand and acknowledge that such idea is not submitted in confidence and we assume no obligation, expressed or implied, by considering it. You further understand that we shall exclusively own all known or hereafter existing rights to the idea everywhere in the world, and that such idea is hereby irrevocably assigned to us. Without limiting the foregoing, to the extent any such assignment is deemed unenforceable, you hereby grant Company an irrevocable, perpetual, world-wide license to use the idea in any manner, in any medium now known or hereafter developed, without compensation to you.
Links:
This Website may contain links to other websites. When you click on any of the third-party links, the applicable third party’s terms and policies apply, including the third party’s privacy and data gathering practices. Please be aware that we are not responsible for the terms or privacy practices of other websites and by linking to such websites we are not endorsing their content or practices. We encourage you to be aware when you access any such third-party links and to read the terms and privacy policies of each web site that you access.
No Warranties:
While we use reasonable efforts to include up-to-date information on the Website, we make no warranties or representations as to its accuracy or completeness. We assume no liability or responsibility for any errors or omissions in the content on the Website. Your use of the Website is at your own risk. The Website, including all content made available on or accessed through the Website, is provided “as is” and Company makes no representations or warranties of any kind whatsoever for the content on the Website. Further, to the fullest extent permissible by law, Company disclaims any express or implied warranties, including, without limitation, non-infringement, title, merchantability or fitness for a particular purpose. Company does not warrant that the functions contained in the Website or any materials or content contained therein will be uninterrupted or error free, that defects will be corrected, or that the Website or the server that makes it available is free of viruses or other harmful components. Company shall not be liable for the use of the Website, including, without limitation, the content and any errors contained therein.
In no event will Company be liable under any theory of tort, contract, strict liability or other legal or equitable theory for any lost profits, lost data, lost opportunities, costs of cover, exemplary, punitive, personal injury/wrongful death, special, incidental, indirect or other consequential damages. Further, to the fullest extent permitted by law, in no event will Company be liable or for any direct damages, and/or any other damages resulting your use of the Website, each of which, to the fullest extent permitted by law, is hereby excluded by agreement of the parties regardless of whether or not either party has been advised of the possibility of such damages.
Changes:
All information posted on the Website is subject to change without notice. In addition, these Terms and Conditions may be changed at any time without prior notice. We will make such changes by posting them on the Website. You should check the Website for such changes frequently. Your continued access of the Website after such changes conclusively demonstrates your acceptance of those changes. You agree that we will not be liable to you or to any third party for any change to the Website or these Terms and Conditions.
Indemnification:
You agree to indemnify, defend and hold harmless Company, its employees, directors, officers, agents, business partners, affiliates, contractors, distribution partners and representatives from and against any and all claims, demands, liabilities, costs or expenses, including attorney’s fees and costs, arising from, or related to: (i) your use of this Website; (ii) any breach by you of any of these Terms and Conditions; or (iii) any violation by you of applicable laws or regulations.
Severability:
If any part of these Terms and Conditions shall be held or declared to be invalid or unenforceable for any reason by any court of competent jurisdiction, such provision shall be ineffective but shall not affect any other part of these Terms and Conditions, and in such event, such provision shall be changed and interpreted so as to best accomplish the objectives of such unenforceable or invalid provision within the limits of applicable law or applicable court decisions.
Waiver; Remedies:
The failure of Company to partially or fully exercise any rights or the waiver of Company of any breach of these Terms and Conditions by you shall not prevent a subsequent exercise of such right by Company or be deemed a waiver by Company of any subsequent breach by you of the same or any other term of these Terms and Conditions. The rights and remedies of Company under these Terms and Conditions and any other applicable agreement between you and Company shall be cumulative, and the exercise of any such right or remedy shall not limit Company's right to exercise any other right or remedy.
Privacy:
Use of the Website is also governed by our privacy policy, located at https://curdbox.com/pages/privacy-policy
Governing Law:
The laws of the Commonwealth of Massachusetts shall govern these Terms and Conditions. YOU HEREBY EXPRESSLY CONSENT TO EXCLUSIVE JURISDICTION AND VENUE IN THE COURTS LOCATED IN BOSTON, MASSACHUSETTS FOR ALL MATTERS ARISING IN CONNECTION WITH THESE TERMS AND CONDITIONS OR YOUR ACCESS OR USE OF THE WEBSITE.
Questions:
Should you have any questions regarding these Terms and Conditions you may contact us at crew@curdbox.com.