Terms of Use and Conditions of Purchase

Effective Date: September 2025

Welcome to CurdBox (operated by Jay Cheese, LLC, d/b/a CurdBox). These Terms of Use and Conditions of Purchase (“Terms”) govern your use of our website, subscription services, and all purchases. By subscribing, purchasing, or otherwise accessing our Services, you agree to these Terms. If you do not agree, you may not use our Services.

We may update these Terms at any time, and changes will be effective once posted. By continuing to use our Services, you accept the revised Terms.

1. Privacy Policy

Your use of our Services is also governed by our [Privacy Policy], which explains how we collect, use, and protect your personal data.

2. Eligibility

You must be at least 18 years old (or the age of majority in your jurisdiction) and not previously suspended or banned from our Services to subscribe or purchase.

3. Registration & Account Responsibilities

To manage subscriptions, you must create an account. You agree to provide accurate, complete, and current information and to update it as needed. You are responsible for maintaining account security and all activity under your account. If you believe your account is compromised, notify us immediately at crew@curdbox.com.

By creating an account, you agree to receive electronic communications regarding your subscription, including renewals, confirmations, and shipping notices. You may opt out of marketing emails, but transactional communications are required.

4. Terms of Sale

4.1 Subscription Plans

• Renewing Subscriptions: Automatically renew monthly or at the end of the prepaid 3-, 6-, or 12-month cycle, billed on the 24th of the applicable month.

• Gift Subscriptions: One-time purchase; do not auto-renew.

4.2 Automatic Billing

By subscribing, you authorize us (via our payment processor) to charge your designated payment method until cancellation.

4.3 Cancellation

You may cancel before the next renewal date (the 24th of the month). Cancellations stop future charges but do not refund processed orders. Prepaid subscriptions continue until fulfilled.

4.4 Payment & Billing

You must provide a valid payment method and authorize charges for all applicable fees, taxes, and shipping. Failed payments will be retried; unresolved failures may suspend service.

4.5 Pricing & Taxes

All prices are in U.S. dollars. We may adjust pricing or shipping fees with prior notice. Applicable taxes will be added.

4.6 Shipping & Delivery

• Boxes ship monthly, typically the Tuesday before the third Wednesday.

• We currently ship to select U.S. addresses (no PO boxes).

• You are responsible for retrieving packages promptly; we are not liable for spoilage if left unattended.

• Perishable items should be refrigerated immediately upon receipt.

4.7 Returns & Refunds

Because our products are perishable, all sales are final. However, if you are dissatisfied due to damage, spoilage, or error:

• Contact hello@curdbox.com within 24 hours with photos.

• We may offer a replacement, credit, or refund at our discretion.

• Refunds are not provided for dislikes, allergies, theft after delivery, or late retrieval.

5. Food Safety & Allergies

• Our products may contain milk, wheat, eggs, soy, fish, shellfish, peanuts, or tree nuts.

• Cross-contamination may occur; we cannot guarantee allergen-free products.

• Customers are solely responsible for determining product suitability and following safe handling practices.

6. Intellectual Property

All site content, designs, packaging, and trademarks (including “CurdBox”) belong to Jay Cheese, LLC. You may not copy, distribute, or use them without permission.

7. Third-Party Links & Content

We may link to or include third-party content. We are not responsible for its accuracy or reliability. Your dealings with third parties are solely between you and them.

8. User Conduct

You agree not to:

• Harass or abuse CurdBox staff or customers.

• Misuse or tamper with accounts, the website, or Services.

• Engage in unlawful, fraudulent, or harmful activity.

9. Feedback

Any feedback, suggestions, or ideas you submit become our property to use freely without compensation.

10. Disclaimers

• Services and products are provided “as is.”

• We do not guarantee uninterrupted service or error-free content.

• You assume all risks related to consumption of perishable products.

11. Limitation of Liability

To the maximum extent permitted by law, CurdBox’s liability is limited to the amount you paid for the product in question. We are not liable for indirect, incidental, or consequential damages.

12. Governing Law

These Terms are governed by the laws of the Commonwealth of Massachusetts. Any disputes will be resolved in Massachusetts courts.

13. Termination

We may suspend or terminate accounts or subscriptions at our discretion. If terminated, you are not entitled to refunds for already processed orders.

14. Severability

If any part of these Terms is deemed unenforceable, the remainder will continue in effect.

15. Entire Agreement

These Terms, together with our Privacy Policy, represent the entire agreement between you and CurdBox regarding your use of the Services.

📌 Contact Us

Jay Cheese, LLC (DBA: curdbox)

Ipswich, MA 01938

email: hello@curdbox.com